If you sell on Amazon or are thinking about selling on Amazon, there is a lot of information out there. The problem is that some of it are not accurate. You must do your homework and make sure you double-check the information by reading the Amazon Terms of Service. Below are some tips for Amazon FBA sellers. Do these things to keep your account in good standing. Using fba calculator can be best to estimate the investments, fees, chargers & profits before you begin.
Ensure Your Product Matches Listing
When you are looking to list your product against a listing that already exists, make sure your product matches the listed product exactly. I ran into an issue, where the product listed against the UPC was the same product but it was a 12 pack. I contacted Seller Support and opened a case. I had to submit pictures of the product along with the UPC.
Don’t Ignore Negative Feedback
Every now and then, you will get negative feedback. Sometimes, it is not justified. If that is the case, then open a case with Seller Central and try to get it removed. If the review is a product review, mentions price, or has inappropriate language, it is pretty easy to get those reviews removed.
Answer All Inquiries Within 24 Hours
If you receive an inquiry, you need to respond to it within 24 hours. Lately, I have been getting a lot of inquiries that are definitely spam. You can mark them as spam and also mark that no response is needed. Do not just ignore these messages.
Don’t Ignore ASIN Changes
When there are changes to an ASIN, you can set up your account so you are notified by email. Do not ignore these changes. These changes can cause your product to no longer match the listing. If you do not agree with the change, open a case with Seller Support. The only drawback is you are not notified of changes to pictures.
Make Sure Product Passes 3 Foot Drop Test
If you are sending in a product that is fragile, you must make sure that you pack it so that it will not break. Fragile products must pass the 3-foot drop without breaking. The 3-foot drop test consists of the following:
- Flat on base
- Flat on top
- Flat on the longest side
- Flat on the shortest side
- On a corner
Make Sure You Are Allowed To Sell Product
In the last several months, there have been lots of brand restrictions or even individual ASIN restrictions. If you are using a 3rd party app to scan, I recommend that you also scan with the Amazon Seller App. You want to make sure that you are allowed to sell the product. There is nothing worse than getting the products home and realizing that you can not sell them on Amazon.
As you can see, there are a lot of things that you have to take into consideration when you are selling physical products on Amazon. If you would like more information about selling on Amazon, pick up your free report, Get Started with FBA.